PAMS PACIFIC ADMIRALTY MARITIME SERVICES
QUALITY POLICY / QUALITY DECLARATION
PAMS Pacific Admiralty Maritime Services is committed to delivering professional, reliable, and high-quality marine surveying, technical consultancy, inspection, auditing, engineering consultancy, and related maritime services to clients in the global shipping, offshore, oil & gas, and renewable energy sectors.
PAMS operates with a strong commitment to customer satisfaction, operational excellence, integrity, impartiality, confidentiality, professional competence, regulatory compliance, and continual improvement through the implementation and maintenance of an effective Quality Management System (QMS) aligned with the requirements of ISO 9001:2015.
Management recognizes that quality is fundamental to the success, reputation, professional integrity, and long-term sustainability of PAMS Pacific Admiralty Maritime Services. We are committed to understanding and meeting the agreed requirements and reasonable expectations of our clients, applicable statutory and regulatory authorities, classification societies, industry organizations, and other relevant interested parties.
Through effective planning, risk-based thinking, competent personnel, systematic process control, appropriate technical resources, and continual performance evaluation, PAMS strives to consistently deliver services that meet agreed requirements and provide dependable professional value to our clients.
OUR QUALITY COMMITMENTS
To achieve these objectives, PAMS Pacific Admiralty Maritime Services is committed to:
- Providing marine surveying, inspection, auditing, technical consultancy, engineering consultancy, and related maritime services in a professional, impartial, competent, reliable, and timely manner.
- Maintaining an effective Quality Management System aligned with ISO 9001:2015 and continually improving its suitability, adequacy, and effectiveness.
- Identifying and addressing risks and opportunities that may affect service quality, operational performance, regulatory compliance, client requirements, and customer satisfaction.
- Complying with all applicable legal, statutory, regulatory, classification, contractual, and relevant industry requirements applicable to our activities and services.
- Ensuring that personnel performing work affecting service quality are competent, appropriately qualified, experienced, and adequately prepared for their assigned responsibilities.
- Establishing appropriate and measurable quality objectives and performance indicators, and monitoring their achievement through inspections, audits, reviews, corrective actions, performance evaluation, and management review.
- Promoting a culture of accountability, integrity, safety, professional ethics, technical competence, innovation, and customer focus throughout the organization.
- Protecting client, vessel, project, and stakeholder information and maintaining appropriate levels of confidentiality, information security, impartiality, and professional integrity.
- Maintaining effective communication with clients, partners, suppliers, subcontractors, and other relevant interested parties to understand requirements, address concerns, manage expectations, and improve service delivery.
- Evaluating and continually improving our operational processes, resources, services, and management systems to enhance efficiency, effectiveness, consistency, reliability, and customer value.
MANAGEMENT COMMITMENT
The management of PAMS Pacific Admiralty Maritime Services accepts responsibility for the implementation, communication, maintenance, and continual improvement of the Quality Management System.
Management shall ensure that this Quality Policy is communicated, understood, implemented, maintained, and periodically reviewed at relevant levels of the organization.
Appropriate resources shall be made available to support the effective operation of the Quality Management System and the achievement of established quality objectives.
This Quality Policy provides the framework for establishing and reviewing quality objectives and supports PAMS's commitment to meeting applicable requirements and continually improving the effectiveness and performance of its management system and professional services.
PAMS Pacific Admiralty Maritime Services is committed to maintaining high standards of professionalism, reliability, technical competence, integrity, impartiality, confidentiality, and service quality in all activities undertaken on behalf of its clients.
PAMS Pacific Admiralty Maritime Services
Email: [email protected]
Website: www.pamsmaritime.com
Website: www.pamsmaritime.com
Quality Policy Status: Current
Last Updated: September 6, 2026
Last Updated: September 6, 2026